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For many foreigners who have worked in Vietnam, social insurance issues are often only considered when preparing to return home or withdrawing a lump-sum social insurance payment. At this point, many discover that their former company has ceased operations, no longer has an office, or they have completely lost contact.
In some cases, businesses dissolved after the pandemic. Some companies changed ownership, closed offices, or their HR managers left long ago. When employees contact them for assistance in finalizing their social insurance records, there is no one to respond.
Many people think that simply having paid Social Insurance contributions is enough to receive the money. However, in reality, closing the Social Insurance Book is a crucial step to officially confirm the employee's Social Insurance participation period. Typically, when an employment contract ends, the company will carry out the procedure to report a reduction in the workforce and coordinate with the Social Insurance agency to confirm the employee's Social Insurance contribution history.
If this process is not completed, the Social Insurance file may be missing data or not fully confirmed in the system. This is why many foreigners encounter difficulties when applying for a lump-sum Social Insurance benefit even though they previously paid Social Insurance contributions regularly every month.
According to the 2024 Social Insurance Law, the employee's Social Insurance benefits are recorded based on their participation and contribution history as stipulated.
This means that a company ceasing operations does not automatically result in the loss of all social insurance contributions for foreign workers. However, if the business has not completed the closing procedures or still owes social insurance contributions, the processing of the case can be much more complicated. In practice, the social insurance agency can still check the social insurance contribution data recorded in the system to consider each specific case.
This is a common misunderstanding among foreign workers.
Typically, the business is responsible for handling social insurance-related procedures when an employee leaves their job. However, if the company has been dissolved, gone bankrupt, or is no longer operating, the employee may need to work directly with the social insurance agency to check the status of their records.
In many cases, the social insurance agency will review the social insurance participation data still stored in the system to determine the contribution period and the previous processing status of the business. If the company still owes social insurance contributions or has not fully fulfilled its obligations, the processing may require additional time or procedures depending on the specific case file.
This is a fairly common situation for foreign workers who previously worked in Vietnam. Many, after their contracts ended, returned to their home countries because their visas expired or they moved to work in another country. Later, when inquiring about their social insurance benefits, they discovered that their social insurance records had not been finalized or their former company had ceased operations.
In reality, workers can still process their documents from abroad through authorization if they meet the conditions stipulated by Vietnamese law. However, this usually requires careful verification of social insurance data, the company's status, and remaining employment documents.
Not all cases are the same, especially when the company has ceased operations for many years or complete internal records are no longer available.
Many foreign workers, after leaving their jobs in Vietnam, often prioritize visa processing, job changes, or returning home, forgetting to check their social insurance status. Years later, when they want to withdraw social insurance or need to verify records, finding the documents and contacting their former company becomes much more difficult.
In cases where the business has ceased operations, checking and processing records early will significantly reduce the risk of missing documents or wasting time verifying data later.
In cases involving company dissolution, loss of contact with the business, or the need to process social insurance from abroad, DEDICA assists in reviewing records, working with social insurance agencies, and advising on appropriate solutions tailored to each worker's specific situation.
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