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“I am a foreigner who used to work in Vietnam and have since left my job. I want to claim a lump-sum social insurance payment, but I've lost my social insurance book. Is it still possible to withdraw my social insurance benefits in this case?”
This is a fairly common situation for many foreign workers after leaving their jobs in Vietnam, especially those who have moved to another country or no longer possess complete old employment records. Many only start searching for their social insurance records when preparing to withdraw their lump-sum social insurance benefits, only to discover that their social insurance book has been lost, left behind at their old company, or lost during a move.
Currently, employees' social insurance participation data is not only stored on paper but also managed on the social insurance data system. This means that losing a social insurance book does not automatically mean the employee loses all their previous social insurance benefits. However, in reality, the lack of a social insurance book can still cause delays in the process of reviewing records or handling procedures, especially if the data on the system is incomplete or contains discrepancies in personal information.

For example, there are cases where employees have changed passports during their employment but haven't updated their data with the social insurance agency. Some individuals have worked for multiple companies, resulting in numerous different social insurance numbers, leading to incomplete data synchronization.
Furthermore, there are instances where the previous company hasn't completed the social insurance closing procedures before the employee leaves, making verification of their social insurance participation history more complex. Another common problem is that many foreign workers no longer remember their social insurance numbers after years of leaving their jobs in Vietnam. Some may even no longer possess their employment contracts, termination notices, or related documents due to multiple changes of residence.
In practice, handling a lost social insurance book usually depends on the data still recorded in the social insurance system, the status of the employee's records, and the ability to verify the employee's personal information. This is why foreign workers should keep their social insurance records, employment contracts, and related documents even after they have left their jobs or departed Vietnam to avoid difficulties in processing their financial benefits later on.
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