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In reality, many foreign workers in Vietnam only begin checking their social insurance records just before leaving their jobs or preparing to leave the country. This is also when many problems arise, such as incomplete social insurance records, incorrect passport information, insufficient social insurance contribution periods, or the existence of multiple social insurance numbers. In some cases, workers only discover after returning to their home country that their former company hasn't completed the social insurance procedures. Others no longer possess their employment contracts, don't remember their social insurance numbers, or have changed passports during their employment, resulting in inconsistent data across the system. These issues can significantly impact the processing of social insurance benefits later if not addressed promptly.
According to the 2024 Social Insurance Law and related regulations, the social insurance participation data of workers needs to be fully updated on the system to serve as the basis for resolving benefit claims.
In reality, many employees think that simply leaving their job will automatically complete all social insurance procedures for the company. However, there are quite a few cases where companies haven't finalized their records, are slow to report employee layoffs, or haven't fully processed social insurance data after employees leave. This is why foreign workers should proactively check their social insurance status before leaving the company instead of waiting until they need to withdraw their social insurance to start reviewing their records.

A very common problem is that the social insurance data of foreigners is easily inaccurate during their employment in Vietnam, especially for those who have changed passports, visas, or worked for many different companies over several years.
In some cases, employees have changed to a new passport, but their social insurance data still retains the old passport number. Others have incorrect characters in their full names due to differences in foreign language pronunciation, or incorrect birth dates between their employment records and social insurance data. Additionally, there are cases where each previous company used a different method of filling out information, causing the data on the system to not completely match.
These discrepancies are sometimes not detected during the entire employment period but only appear when the employee begins to process their social insurance benefits.
For foreign workers who have changed jobs multiple times in Vietnam, another common problem is the creation of multiple different social insurance numbers.
For example, a new company might re-register for social insurance from scratch instead of continuing to use the old number because the data hasn't been fully updated or personal information has changed during employment.
When multiple social insurance numbers exist, the social insurance participation period may be separated in the system instead of being automatically added together. This can directly affect the process of verifying participation time and processing social insurance benefits later.
Another fairly common situation is when workers change their visa, work permit, or change their type of residence while working in Vietnam but do not update this data synchronously with the social insurance data. In some cases, data between employee records and the social insurance system may no longer completely match, leading to the need for further verification or adjustments when processing social insurance benefits later.
Additionally, if an employee has used various types of documents during different periods of employment, the information verification process can sometimes take longer than expected.
Many foreign workers believe that if their former company has dissolved or ceased operations, their social insurance benefits will automatically be lost. However, in reality, previous social insurance participation data may still be recorded in the system if the company registered and paid social insurance contributions correctly.
However, in cases where the company is no longer operating, supplementing records, verifying data, or correcting discrepancies in information is often more complicated than when the business is still operating normally.
This is also why foreign workers should proactively keep their employment contracts, payslips, termination notices, or related documents throughout their time working in Vietnam to support the social insurance review process if needed later.
For cases requiring social insurance data verification, record review, or assistance with social insurance procedures for foreigners in Vietnam, DEDICA provides consultation tailored to each specific situation.
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