Vietnam Partner Took Payment but Didn’t Perform?

16/01/2026

Table of Contents

For many foreign companies doing business in Vietnam, few situations are more frustrating than this:
the Vietnamese partner has received payment, but the contract is not performed.

The goods are not delivered, the service is delayed indefinitely, or performance is only partial—while excuses continue to change. At this point, businesses often ask the same question: What should we do now?

The answer depends not only on the contract, but also on how quickly and strategically the situation is handled.

This Is a Common but Serious Commercial Risk

Payment-before-performance structures are common in Vietnam, especially in:

  • Sale of goods contracts

  • Manufacturing and sourcing arrangements

  • Service and project-based agreements

While many transactions are completed properly, disputes arise when the counterparty:

  • Delays performance without valid justification

  • Claims operational or financial difficulties

  • Uses quality or specification issues as excuses

  • Stops responding after receiving funds

If not handled correctly, these cases can lead to long delays, weak enforcement, or total loss of recovery.

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Step One: Do Not React Emotionally or Informally

The first instinct of many businesses is to send aggressive emails or threaten legal action immediately. While understandable, this often weakens the legal position.

Common early mistakes include:

  • Accusing the counterparty without legal assessment

  • Making informal settlement offers

  • Agreeing to extensions without documentation

  • Admitting fault to preserve the relationship

At this stage, every communication may later be used as evidence.

The priority is to pause and assess the situation legally, not emotionally.

Step Two: Review the Contract Carefully

Before taking any action, the contract must be reviewed in detail.

Key issues include:

  • Payment terms and proof of payment

  • Performance obligations and timelines

  • Conditions for delay or force majeure

  • Remedies for non-performance

  • Termination and penalty clauses

  • Dispute resolution mechanism

Many foreign companies assume the contract is clear—only to discover later that key provisions are vague or incomplete under Vietnamese law.

Understanding the actual enforceable rights is critical before escalation.

Step Three: Assess Whether a Breach Has Legally Occurred

Not every delay automatically qualifies as a legal breach.

Under Vietnamese law, factors such as:

  • Contractual grace periods

  • Agreed extensions

  • Evidence of partial performance

may affect whether non-performance constitutes a breach.

A legal assessment helps determine:

  • Whether the counterparty is already in breach

  • Whether notice is required before enforcement

  • What remedies are legally available

This assessment shapes the entire strategy.

Step Four: Preserve and Organize Evidence Immediately

Evidence is often the weakest point in these disputes.

Foreign companies frequently lack:

  • Clear delivery or acceptance records

  • Formal confirmation of non-performance

  • Proper documentation of communications

Once disputes escalate, reconstructing evidence becomes extremely difficult.

Early legal guidance helps ensure that:

  • Payment records are properly documented

  • Requests and reminders are structured correctly

  • Non-performance is clearly recorded

This significantly strengthens enforcement prospects.

Step Five: Issue a Proper Legal Notice, Not Just a Reminder

At some point, informal follow-ups must be replaced with a formal legal notice.

A properly drafted notice:

  • Asserts contractual rights clearly

  • Avoids damaging admissions

  • Sets a legal deadline for performance

  • Preserves the right to terminate or claim damages

Poorly drafted notices—or none at all—often weaken later claims.

This step is where many disputes either move toward resolution or escalate unnecessarily.

Step Six: Avoid Informal Renegotiation Without Legal Structure

Vietnamese counterparties may propose:

  • Further delays

  • Partial performance

  • New terms after receiving payment

While negotiation is often appropriate, informal renegotiation can destroy enforceability.

Without legal structure, renegotiation may:

  • Waive original rights

  • Reset contractual timelines

  • Undermine breach claims

Legal guidance ensures negotiations protect—not sacrifice—your position.

Step Seven: Decide Early Whether Enforcement Is Realistic

Before initiating litigation or arbitration, businesses must assess enforcement feasibility.

Key questions include:

  • Does the counterparty have assets in Vietnam?

  • Are those assets traceable and enforceable?

  • Does the contract allow arbitration or court litigation?

A favorable decision that cannot be enforced offers little commercial value.

This assessment should happen before, not after, formal proceedings begin.

Step Eight: Choose the Correct Dispute Resolution Mechanism

Foreign companies often make costly mistakes by:

  • Filing in the wrong court

  • Ignoring arbitration clauses

  • Choosing a forum with poor enforceability

Vietnam allows dispute resolution through:

  • Commercial arbitration

  • Vietnamese courts

Each option has different timelines, costs, and enforcement implications.

Legal advice is essential to avoid jurisdictional and procedural traps.

Why Many Foreign Companies Lose Leverage Too Early

In practice, many foreign businesses lose leverage because:

  • Legal advice is sought too late

  • Early communication is uncontrolled

  • Evidence is incomplete

  • Contracts were not drafted for Vietnamese enforcement

By the time lawyers are involved, options are limited and costs increase.

Why Case-by-Case Legal Support Is Often Not Enough

Many companies engage lawyers only when disputes become serious.

This reactive approach fails because:

  • Contracts may already be flawed

  • Evidence gaps already exist

  • The same issues repeat across transactions

Non-performance after payment is rarely a one-off incident.

How Ongoing Legal Consultancy Prevents These Situations

Ongoing legal consultancy helps businesses:

  • Structure payment and performance terms properly

  • Monitor contract performance in real time

  • Intervene early when warning signs appear

  • Preserve legal leverage from the beginning

Instead of reacting to crises, businesses manage risk proactively.

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Especially Important for FDI, Trading, and Manufacturing Companies

Companies that regularly pay Vietnamese partners in advance face cumulative risk.

Without continuous legal oversight:

  • Small delays become major disputes

  • Recovery becomes harder over time

  • Legal exposure grows unnoticed

Preventive legal management is essential for long-term operations.

How DEDICA Law Firm Supports Foreign Companies in These Disputes

DEDICA provides ongoing legal consultancy services and dispute support for foreign and FDI companies dealing with Vietnamese partners.

DEDICA assists clients by:

  • Reviewing and structuring contracts

  • Advising on early non-performance signals

  • Drafting legal notices and negotiation strategy

  • Representing clients in arbitration and court

  • Managing enforcement strategy in Vietnam

DEDICA’s approach focuses on early intervention, enforceability, and business-oriented solutions, not prolonged disputes.

Conclusion

When a Vietnamese partner fails to perform a contract after receiving payment, the situation is serious—but it is not hopeless.

What determines the outcome is:

  • How early legal strategy is applied

  • How communication and evidence are handled

  • Whether enforcement is planned from the start

By involving legal advisors early—ideally through ongoing legal consultancy—businesses can protect their rights, recover value, and reduce the risk of repeat disputes.

Contact DEDICA Law Firm for Professional Legal Support

📞 Hotline: (+84) 39 969 0012 (Available via WhatsApp, WeChat, Zalo)

🕒 Working Hours: Monday – Friday (8:30 – 18:00)

Contact us today for a free initial consultation with our experienced lawyers!

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