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DEDICA met with a Japanese client who had worked in Vietnam for over 5 years in the manufacturing sector. During that time, he fully participated in social insurance as required by law, without paying much attention to long-term benefits. For him, it was simply an obligation during his employment.
Only when his contract was about to end and he was about to return to Japan did HR mention that he could withdraw his social insurance contributions. He then began to research and realized he could receive a lump sum refund of all his contributions. However, upon accessing the information, he found the regulations quite complicated, the procedures not simple, and there were no specific instructions in English or Japanese. That's why he contacted DEDICA.
Upon receiving information, DEDICA doesn't just answer the question "can I withdraw?", but begins by reviewing the client's entire file. Based on the regulations of the 2014 Social Insurance Law and guiding documents such as Decree 143/2018/ND-CP, foreign workers can receive a one-time social insurance benefit if their contract has ended and they no longer reside in Vietnam. After verification, DEDICA determined that the client fully met the eligibility requirements. More importantly, the consulting team also helped the client understand the value of their benefits, including the entire amount contributed over many years of work.
This is a step that many foreigners often overlook. They don't know exactly what their rights are, leading to either not exercising them or exercising them incorrectly.
After determining eligibility, DEDICA proceeds to support the client step-by-step in preparing and completing the procedures. This process is not simply about submitting documents; it includes reviewing information, standardizing paperwork, and ensuring all content meets the insurance company's requirements.
DEDICA works directly with clients to:
The key point is that the entire process was carried out clearly, helping the client understand which step they were at and what they needed to prepare next.
After completing the procedure, the client received nearly 300 million VND – equivalent to the entire period of social insurance contributions for over 5 years of working in Vietnam. For many foreigners, this is a significant amount of money. However, if the regulations are not clearly understood or the procedures are not followed correctly, this money may be delayed for a long time or not processed at all. In the client's case, having the right support from the beginning helped the process go smoothly and avoid significant problems.
This story illustrates a reality: the social insurance benefits for foreigners in Vietnam are real, but not everyone knows about them or how to claim them. Many businesses currently lack clear procedures to support foreign employees during the contract termination period. This can lead to employees having to fend for themselves or missing out on significant benefits. The story of our client at DEDICA is not a rare case, but a very common situation for foreign workers in Vietnam. The difference lies in the fact that he understood correctly and received appropriate support to claim his benefits.
If you are also wondering about withdrawing your social insurance benefits, contact DEDICA immediately for advice and support throughout the process!
📞 Hotline: (+84) 39 969 0012 (Support available via WhatsApp, WeChat, and Zalo)
🕒 Opening hours: Monday – Friday (8:30 AM – 6:00 PM)
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