Handling infringements and protecting intellectual property rights for customers

When intellectual property is infringed – What is threatening your business?

In the digital age and fiercely competitive business environment, trademarks, trade names, copyrights or creative designs are not only assets but also the soul and identity of each business. However, many businesses in Vietnam have been facing the situation of infringement of intellectual property rights from competitors or third parties: widespread counterfeit and counterfeit goods, use of confusingly similar trademarks, illegal copying of logos, content, images...

The problem is not only financial loss, but also seriously affects brand reputation, customer trust and competitiveness in the market.

So, what should businesses do when they discover intellectual property rights infringement?

How does DEDICA protect intellectual property rights for customers?

1. Assess the infringement and advise on appropriate handling strategies

Not all similar uses are infringing. DEDICA begins with a thorough assessment of the degree of similarity, likelihood of confusion, scope of protection of intellectual property rights, and analysis of legal factors to determine whether there is sufficient legal basis for processing.

Based on the assessment results, we advise clients on specific action strategies, from negotiation, violation warnings to complaints or lawsuits.

2. Draft and send a dispatch requesting to stop the violation

This is a step that shows goodwill but also has a clear legal deterrent. DEDICA supports customers:

• Prepare a document requesting to stop the infringement;
• Request a public apology and compensation if necessary;
• Set a specific deadline for the violating party to respond.

3. Work with competent state agencies

Depending on each case, DEDICA will represent the customer:

• Submit a complaint to the Department of Intellectual Property, Inspectorate of the Ministry of Science and Technology;
• Request administrative sanctions through the Market Management Team;
• Recommend that customs temporarily suspend customs clearance if there is suspicion that goods infringe intellectual property rights;
• Participate in working sessions and conciliation with authorities.

4. File a civil lawsuit to claim compensation and protect rights

When the infringement causes significant damage or cannot be resolved by administrative measures, DEDICA supports customers:

• Prepare lawsuit documents;
• Build solid legal arguments;
• Representation in court to protect legal rights and interests.
   

Why should you choose DEDICA to protect your intellectual property?

• Real-world experience: Our team of lawyers has handled many complex intellectual property infringement cases in the fields of commerce, manufacturing, technology, cosmetics, fashion...
• Flexible strategy: Not rigid in just one direction, we advise on the most suitable plan for the business's goals and budget.
• Understanding the industry - understanding the law: Not only is DEDICA good at law, but it also understands industry specifics and competitive trends to protect more effectively.